（一）书信/备忘录/报告：

1.最新大纲样题：道歉+建议信

Directions：

You have just come back from Canada and found a music CD in your luggage that you forgot to return to Bob， your landlord there. Write him a letter to

1）make an apology，

2）suggest a solution.

Dear Bob，

I‘m writing to apologize for having forgotten to return the “the Beatles” CD to you when I left Canada. I was in such a hurry that I packed everything in my luggage without checking carefully. Had I paid more attention then， I wouldn’t have made such a stupid mistake.

Now something must be done to solve the problem because I understand you cherish the CD enormously. I can either send it to you by express mail or alternatively compensate you at a reasonable price. If you do not mind， I may bring it back to you next time I go to Canada.

Please let me know which solution you prefer at your earliest convenience. I really hope you will accept my sincere apology.

Faithfully yours，

Li Ming

2.投诉信：

Directions：

You live in a room in college which you share with another student. You find it very difficult to work there because your roommate always has friends visiting and has parties in the room.

Write a letter to the Accommodation Officer at the college and ask for a new room next term. You would prefer a single room. Explain your reasons.

Dear Sir or Madam，

I am writing to express dissatisfaction regarding accommodation. I would prefer to move into a single room next semester， as I find the present sharing arrangement inconvenient.

I must explain that the reason for my dissatisfaction is my roommate‘s inconsiderate behavior. For one thing， his friends are constantly visiting him； for another， he regularly holds noisy parties.

To solve this problem， I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore， I would be grateful if you could find a single room for me， preferably not in the same building but as near to the college campus as possible.

Yours sincerely，

Li Ming